Return & Refund Policy

At Celluvia Labs, customer satisfaction is our top priority. If you are not fully happy with your purchase, please review our return and refund terms below.

1. Eligibility for Returns

• Products can be returned within 7 days of delivery.

• Items must be unopened, unused, and in their original packaging.

• Opened or used supplements cannot be returned due to health and safety reasons.

2. Refunds

• If you are not satisfied with the product, please contact us within 30 days of the date of purchase for a full refund. Crucially, the item must not have been fully used, consumed, or depleted. We cannot accept returns for items that are empty or finished. We will review the request, and if approved, the refund will be processed to your original payment method within 5-7 business days.

3. Exchanges

• We only replace items if they are defective, damaged, or incorrect. To request an exchange, contact us with order details.

4. Non-Returnable Items

• Gift cards, promotional items, or discounted products may not be eligible for returns.

5. Return Shipping

• Customers are responsible for return shipping costs unless the product was defective or delivered incorrectly.